Locate us

Locate Us

Address: B-1-3A, Emhub Kota Damansara, Persiaran Surian, 47310 Petaling Jaya, Selangor, Malaysia.

Business Hours : 9am - 5pm (Mon-Fri)

9am - 1pm (Saturday)

Closed on Sunday and Public Holidays

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Frequently Ask Questions

Frequently Asked Questions

Warranty & Services

Warranty:
Products sold by KL Coffee Club Sdn Bhd are covered by 2 years local supplier warranty against manufacturer defects only.
Wear and tear items are not covered within the warranty coverage period. ie: Rubber gaskets, O-rings, shower screen, grinder burrs, etc. The warranty also does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use with equipment with which it is not intended to be used.

Services:
For products that are over warranty period, we do provide repair services. There will be charges on labour, components and transportation charges for West Malaysia, whereby the transportation charges may varies depends on customer's location. We do provide on-site machine service for Klang Valley customers.

What type of payments can be accepted?

Types of Accepted Payment In-Store

Online Payment: 
  • Credit card (Visa & Mastercard)
  • FPX online banking 
  • e-wallet Payment 

In-store Payment:

  • Credit card (Visa & Mastercard)
  • e-Wallet Payment (Touch 'n Go Pay, GrabPay, Shopeepay)
Installment Plan:
  • Installment plan available for up to 36 months via selected credit cards. Please contact us for more info.

Credit and Debit Card Payments

One of the most common forms of accepted payments is through credit and debit cards. Many businesses prefer these methods because they are convenient and fast. Customers can simply swipe their card or tap it for payment, and transactions are typically processed instantly. However, businesses must ensure they have the right equipment and secure payment processors in place to handle these types of payments safely.

Digital Wallets and Mobile Payments

Digital wallets, such as PayPal, Apple Pay, and Google Pay, are increasingly popular for accepted payments. These platforms allow users to store their card information securely and make transactions using their smartphones or computers. Additionally, mobile payment options are ideal for on-the-go purchases, making them appealing for busy consumers. Businesses benefit from these methods as they usually incur lower fees compared to traditional credit card transactions.

Cash Payments

Despite the rise of digital transactions, cash payments are still widely accepted, especially in local markets or smaller shops. Many customers prefer using cash for its simplicity and the ability to budget their spending. However, handling cash comes with challenges for businesses, such as the need for secure storing and managing losses from theft. Therefore, it is crucial for businesses to provide a mix of accepted payment methods to cater to all customer preferences.